IRCTC Q&A
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Waiting List
What does RLWL13 / WL10 and GNWL20 / WL15 in Indian Railway Reservation mean?
If the status is RLWL13 / WL10, then this means that you have a current remote location waiting list of 10 (the latter number). The difference between the two (13 - 10 = 3 in this case) means that 3 passengers who booked before you have already cancelled their ticket. Your ticket will get confirmed only if 10 passengers who have booked before you for the same journey happen to cancel their journey. Same is the case with GNWL20/15 except that it is general waiting list. Similarly, GNWL/AVAILABLE means that current status of your ticket is CONFIRMED because some passengers who booked before you have cancelled their tickets. To get more details about the waiting list status visit: https://www.trainman.in/article/all-about-tickets/
One passenger gets a confirmed ticket and other passengers on the same ticket remain waitlisted (WL 1) after chart preparation. Are we allowed to board the train?
If the ticket booked online on IRCTC has a WL (waiting list) status, does it get automatically cancelled if it doesn't get confirmed?
In Indian Railways, can I board trains like rajdhani even if my status is not confirmed?
The current reservation status of my ticket is in waiting list (WL 3, WL 4, WL 5, WL 6). What are the chances of confirmation of my ticket?
My PNR status is showing booking status WL18, PQWL, and current status is showing 'confirmed,' but berth details are missing. Did my ticket get confirm?
Which waiting list is cleared first GNWL, TQWL, RLWL, RSWL, RQWL or PQWL? Can RLWL status tickets get confirmed easily?
RAC
If my reservation status is RAC, does it mean the seat has been confirmed? Does an RAC ticket get cleared when the chart is prepared?
I have booked a ticket for Rajdhani / Duronto express which is RAC 25. Am I entitled to get any seat just like other trains, if the ticket is not confirmed?
Is irctc e-ticket with RAC status considered a valid ticket or not? Are people allowed to travel on RAC tickets on Indian Railways?
What is the seat arrangement of a RAC ticket for a female passenger travelling alone?
Chart preparation
What does chart preparation in indian railways mean?
When is charting done for a train in indian railways?
What to do if my name does not appear in chart?
Tatkal & Premium tatkal:
What does TQWL mean?
What is the fastest payment option on IRCTC to buy Tatkal tickets?
What are some tips for booking tatkal ticket on IRCTC website?
I have a ticket in general quota which is in waitlisted status. Should I book tatkal ticket or wait for waiting list ticket to get confirmed?
You should check the confirmation chances of your waiting ticket at https://www.trainman.in/. If the chances are pretty low, go for tatkal ticket.
Is it allowed to travel in Indian Railways if we have a waiting list tatkal ticket?
Ideally, you should not travel in train on waiting list tickets. In premium trains such as rajdhani, shatabdi and duronto, the passengers having PRS waiting list ticket (ticket booked over-the-counter), if found, are fined and asked to deboard at the train's next halt. In other trains, the TTE does not interfere and let you travel but still it is not advisable as it causes inconvenience to other passengers who have confirmed berths. Please do not board the train under any circumstances if you have a fully waitlisted e-ticket. It gets automatically cancelled on chart preparation and passenger is treated as traveling without ticket in such cases.
Can my waiting list tatkal ticket get confirmed?
Tatkal waiting list ticket (TQWL) have least chances of confirmation. Therefore it is best not to rely upon tatkal waiting list tickets. Still, if you want to travel you should first check you ticket confirmation chances at https://www.trainman.in/ to get an idea beforehand.
Can we cancel a "Tatkal waiting list" ticket?
Yes, waiting list and RAC tickets of both general and tatkal quota can always be cancelled. A nominal clerkage fee of Rs.60 per passenger is deducted by railways and the remaining amount is returned back to the customer.
What should I do if I have booked a confirmed tatkal ticket but I have to cancel my trip?
There are no refunds on cancellation of confirmed tatkal ticket i.e. where reservation of all passengers is confirmed. But, for some reason if you don't want to undertake your journey in this case, you should still cancel your tickets. This ensures that some passengers in waitlisted status are confirmed and they are saved from the anxiety of waiting till the last moment for getting the final fate of their ticket. If you don't cancel your ticket, then there's a chance that TTE will not take an impartial decision and allot your berth to someone undeserving but paying more money.
Is there any possible way that I can get a tatkal ticket for sure online?
The procedure is same for everyone. Login to irctc website at 10am for booking in ac classes or at 11am for non-ac classes, a day before journey and fill in all the details as quickly as possible. There is no guarantee that you will be able to book a confirmed tatkal ticket. However, you can use some tips and tricks which increase your chances of getting confirmed ticket in tatkal quota. You can find a few such tricks at https://www.trainman.in/article/tatkal-booking-tips/
What is premium tatkal quota?
IRCTC introduced premium tatkal quota (PT) on October 1, 2014 on an experimental basis on 80 trains including Mumbai-Delhi Rajdhani, August Kranti express, Vaishali express and Sapt Kranti express. Half of total tatkal berths will be sold under premium tatkal quota for such trains. It follows dynamic pricing which means that ticket price increases with demand. It can only be booked online. No waiting list and RAC tickets are issued under premium tatkal quota. Other rules for this quota are similar to tatkal quota such as no refund on cancellation of confirmed ticket.
Can I get waiting list ticket in premium tatkal quota?
Neither waiting list nor RAC tickets are issued in premium tatkal quota. You can only book confirmed ticket.
How much fare is charged for ticket booked under premium tatkal quota?
After booking of the first 50% of tatkal tickets under tatkal quota, the subsequent 50% tatkal tickets are sold on dynamic pricing under premium tatkal quota. Fares will increase by 20% after each slab of 10% berths are sold subject to the existing cap (maximum fare chargeable) on dynamic fare. So the premium tatkal fare is greater than tatkal fare but lesser than twice the tatkal fare.
Can I cancel premium tatkal ticket?
No refunds are given on cancellation of tickets booked under premium tatkal quota. How ever, if for any reason you don't undertake your journey it is better to cancel it.
Cancellation & Refund:
How much cancellation charge is levied if I cancel my confirmed ticket?
W.e.f 12th November 2015, if a fully confirmed ticket is cancelled 48 hours before the train departure time, the cancellation charges per passenger are - Rs.240 for First AC (1A)/ Executive Class (EC), Rs.200 for Second AC (2A)/ First Class (FC), Rs.180 for Third AC (3A)/ AC Economy (3E)/ AC Chair car (CC), Rs.120 for Sleeper (SL) and Rs.60 for Second sitting (2S). Between 48 hours and 12 hours before depart time, 25% of the total fare is deducted whereas between 12 hours and 4 hours before train departure 50% of the total fare is deducted. If less than 4 hours is remaining in train departure, then no refund is given on cancellation of confirmed tickets.
How much cancellation charge is levied if I cancel my waiting list / RAC ticket?
W.e.f 12th November 2015, if a ticket having all passengers as waiting list or RAC or some passengers having waiting list while some as RAC is surrendered for cancellation at least 30 minutes before the train departure, entire amount is refunded after deducting clerkage charge which is Rs.60 per passenger. This remains same across all travel classes. No refund is given if less than 30 minutes is remaining in train departure. However, if an e-ticket has all passengers as waiting list, it gets automatically canceled and amount is refunded to passengers account.
How much cancellation charge is levied if I cancel my paritally confirmed ticket i.e. some passengers are having confirmed status while others have RAC or waiting-list status?
W.e.f 12th November 2015, on cancellation of a partially confirmed ticket, full refund of fare less clerkage (Rs.60) shall be admissible for confirmed passengers also, subject to the condition that the entire ticket is surrendered for cancellation upto thirty minutes before the scheduled departure of the train.
How can I cancel counter (PRS) ticket for night trains? The reservation counter usually closes at 8 p.m. and chart might not get prepared by that time.
In case no facility of cancellation of RAC or waitlisted ticket issued through PRS is available at the station originating the journey for night trains leaving between 2100 hours and 0600 hours (actual departure), the refund of fare shall be admissible at the station within first two hours after the opening of reservation office.
Will I get refund if I cancel a tatkal waiting list e-ticket before chart preparation?
On cancellation of tatkal waiting list same rules apply which apply for cancellation of general waiting list. So, if you cancel a waiting tatkal ticket before the second and final chart preparation (i.e. at least 30 minutes before scheduled departure time) you will be refunded the entire amount less clerkage which is Rs.60 per passenger.
Can we cancel only one passenger in train ticket?
Yes you can cancel only one passenger or only some passengers on train ticket. But, special care has to be taken in cancellation of tatkal tickets. If you cancel all the master passengers i.e. passengers for whom the identity details are mentioned on tatkal ticket, then complete ticket gets cancelled.
Can I get a refund if my train is running late?
If your train is running late by more than three hours at the station where your journey begins and you do not want to undertake the journey, you can cancel the ticket. No cancellation charges or clerkage fee is charged and full amount is refunded even for confirmed tatkal tickets. For e-tickets, the TDR should be filed before the actual departure of the train for availing full refund. For PRS tickets, the ticket should be surrendered before the actual departure of the train.
I missed my connecting train because my current train arrived 5 hours late. Can I get a refund on my onward journey ticket?
There is no provision of refund in indian railways if you missed your connecting trains because your current train got delayed. However, if you are able to cancel your ticket (or file TDR for e-tickets) within 2 hour of actual departure of connecting train you might get 50% refund on your onward journey ticket.
How to cancel the ticket after chart has been prepared?
For PRS tickets, you can always goto ticket counters. For e-tickets, one needs to file TDR at least 30 minutes before the train departure. After this time, no refund is given for any ticket.
How much time does it take to get refund after filing TDR in indian railways?
Usually it takes 4-8 business days to get the refund amount back into your account after filing TDR.
Others
I have a proper confirmed ticket which I booked over the counter. Do I still need to carry any identity proof?
For all the tickets, including tickets booked over the counter, where a reserved seat/berth is given to the passengers at least one passenger per ticket needs to carry his/her ID proof IN ORIGINAL. Photo copies of id proof are NOT accepted. This is applicable for all air-conditioned classes, sleeper and reserved second seating class. For tatkal quota, ID proof on which the ticket was booked needs to be carried. Passengers failing to produce the original ID will be treated as ticketless passengers and charged accordingly.
I somehow deleted the irctc sms received on my mobile. I don't even have ticket printout but I know my coach and berth number. Will I be allowed to travel in indian railways?
There is an option of “resend sms” in irctc website. The same sms will be sent to the mobile number initially provided while booking the ticket. This option can be exercised a maximum of 3 times. In worst case scenario, if you neither have sms nor the print-out but you know your coach and berth, then you can still board the train with valid id proof. Rs.50/- shall be collected as penalty provided original ID is produced - in the absence of ID you will be treated ticket less traveler. But, practically TTE does not even impose fine in such cases.
Which is the best berth to choose in the 3A/SL class on Indian trains?
For single youths upper berth is the best. You can sleep whenever you want and you can always sit on the lower berth if you want. But for short journey or day journey, side-lower berth is also good which allows you to enjoy the view. For elders lower berth is best because for them climbing on middle and upper berths is cumbersome. If you are a family, ensure you get all berths inside the same bay with at least one lower berth.
How can we change the passenger name on the ticket? Can any relative of passenger travel on the same ticket on his behalf?
Yes it is possible to change the passenger name of a reserved ticket in indian railways.. For this, the passenger has to put a request in writing to the Chief Reservation Supervisor of the train boarding station, 24 hours before the scheduled departure of the train, that the reservation made in his name may be transferred to another member of his family, meaning, Father, Mother, Brother, Sister, Son, Daughter, Husband and Wife.
How do I identify whether a PNR number is actually true or not?
You can always check the current status of any PNR on trainman. Either you will get valid passenger and train details like train number, berths allotted etc. or if the PNR is invalid you will get an error message saying “PNR Flushed / Not yet generated.”
Is PNR number on indian railways tickets unique? Is it ever reused?
Once the journey date passes for a PNR, it is flushed after 1-2 weeks to be reused later.
Can I know whether a online ticket is booked on my name if I don't have any details like PNR status?
For security purposes, Indian railways does not divulge passenger details such as name, sex, age etc. when PNR status is checked on indian railways website. The only way to confirm that the PNR exists in your name is to check in the chart which is pasted on the respective coaches on the journey date.
In how much advance can I book ticket of any train?
The advance reservation period aka ARP for booking tickets in indian railways is 120 days.
Can I file a case against indian railways if my train got delayed?
You can request information from railways as to what caused the delay by filing an RTI. As railway comes under central government, they have to give an answer within 30 days of your application submission. The website for filing RTI is: https://rtionline.gov.in/ . But you cannot file a case as railways has nowhere written that they are responsible if the train gets delayed. For important events such as examinations/interviews, medical treatment, catching flight etc. one should always take a buffer of at least a day while booking tickets. And also check the delay history of train on trainman before booking. A lot of trains get delayed in the kanpur-allahabad-mughalsarai section.